Vista remote assistant windows#

I was half assuming it was a firewall issue but the same things were running on both computers on dialup and it all worked. I edited the RA ticket and set it to his outside IP address but that did not help.I then tried to edit the port number as well and set it to port 3389 from 50100 no go there either. Looking at the two posted links the service is started and is enabled.However looking at the postings in the one it states that the RA ticket will show the outside IP address which it does not it shows the inside IP (router assigned). Using the same invite when he uses dialup we immediately connect. These are the two messages shown in the event viewer. The person you are trying to help might have closed Remote Assistance. Verify that the computer name and permissions are correct, and then try again The error message: Either Remote Assistance is unable to find the remote computer or you do not have permission to connect to the remote computer.

However on the remote computer remote assistance showed as waiting on the connection. I just need to know whether you see my attempt (a pop-up dialog box) to connect to you.Tried live messenger as well and no it would not work either Unable to establish connection for some errors and most were that it appeared as if the remote computer did not have remote assistance running. But I DON'T need to complete the connection and remote into your machine. You'd also have to configure your Vista to accept Remote Assistance connections. We'd have to arrange a time, and you'd have to send me your external IP address. I know it's a hassle, but if anyone wants to help me test my outgoing Remote Assistance from my Parallels Vista, please post here. I haven't given up on this quite yet, but I've started working on setting up a VNC server, which, of course, is equally difficult when dealing with someone who's impatient and technologically inept. Unfortunately, the suggestions in that support article don't seem to work on VistaPremium - although I can't be certain since I'm dealing with someone (on the remote DellVistaPremium end) who has no head for technology and who doesn't like experimenting to see what works and what doesn't. Thanks for taking the time to search for that info, Hinckley. Is there anyone with experience using Remote Desktop Connection OR Remote Assistance from within a Parallels Vista? BUT I CANNOT start a Remote Assistance session OUT of the Parallels Vista Ultimate.ДЈ) Airport Express (I have configured this ONLY for mapping (or is the correct term 'forwarding'?) port 3389 to the internal (Parallels) Vista IP address.) And I CAN Remote Desktop INTO the Parallels Vista from remote clients running RDC. I'm not a networking genius, so my guess is that I have NOT properly configured one of these:ДЎ) Parallels Network adapter (I'm using the 'bridged ethernet')Дў) Vista Ultimate in Parallels (My 'Network and Sharing Center' says that my Vista is connected to my Macbook ONLY.) I have no problem connecting to websites using Internet Explorer. The IP address is the external IP address of the remote Vista machine. And Vista, on both ends of the remote assistance connection, has been configured to allow remote assistance. Most of the obvious issues, I've already corrected: All the ports (3389) have been opened. The macbook is connected to an airport express wireless network.

I'm trying to connect from a Macbook (OSX 10.4.9) running Vista Ultimate in Parallels (.0).

Vista remote assistant windows#

I'm unable to connect to a remote windows machine (running Windows Vista Premium in a Dell machine) using Remote Assistance.